Info Hub and Visitors' Support Unit - Post A: Visitor event assistant

As the voice of citizens, the European Parliament stands for European democracy. The Directorate-General for Communication (DG COMM) amplifies its message of the Parliament to reach every corner of Europe. We help connect Members of Parliament (MEPs) to the people they represent, and we communicate what the Parliament is, what it does, and what it stands for. When Parliament speaks, we make sure it’s heard.

We are committed communication professionals coming from various professional and academic backgrounds.

Visiting the European Parliament enables citizens to build a direct relationship with the European institutions and examine Europe from a European perspective. The Info Hub and Visitors' Support Unit maintains visiting facilities, such as the Hemicycle, Parlamentarium, House of European History and Info Hub in Brussels, the Hemicycle in Strasbourg and the Europa Experiences in Member States, which receive a wide variety of visitors from families to young people and groups from the educational sector. Different activities, such as events, temporary exhibitions and role-play games cater to various interests, whether academic or curious. These activities – with the exception of the Europa Experiences in the Member States - are run by the Directorate for Visitors.

Info Hub is an integral part of the Parliament's visitor offer. It displays topical content and hosts a range of public and stakeholder events, including conferences, debates, book launches, film screenings, exhibitions and information sessions.

Working in the Info Hub and Visitors' Support Unit will give you the chance to learn how the European Parliament communicates to various audiences through the visitor facilities. In addition, you will have the opportunity to develop a variety of skills, from copywriting, to event organisation and technical setup, public speaking and project management.  

Tasks can vary: from assisting in meetings and coordinating stock (e.g. regular provision of communication material and gadgets, inventory follow up), to assisting with multimedia management (for technical room setup) and presenting to public content available at the Info Hub. Depending on needs of the Unit at the time, we may be able to tailor your traineeship to your interests. 

Every traineeship is different, depending on the priorities of the Unit at the time. You may have the chance to:

• Assist with management and planning of events, including brainstorming, taking part in meetings, data handling and working on the administrative processes behind many of the actions of the Directorate for Visitors;
• Work on the communication activities of the Unit such as: figures and newsletter input, digital content creation and update, chart;
• Present to public content available at the Info Hub;
• Assist with stock management;
• Support with drafting, editing, proofreading and, if need be, translating in your mother tongue.

Our ideal candidate, which will be the Visitor Event Assistant:

• Has an interest in seeing the work of administrators working in communications;
• Wants to develop the ways the European Parliament communicates to citizens; 
• Is able to identify what is necessary for citizens to know and able to explain it in their language;
• Has excellent public-speaking skills;
• Is prepared to work on variety of tasks;
• Quickly understands a brief;
• Has pro-active attitude and is flexible;
• Has soft IT/ multimedia skills or has an interest to learn them;
• Can independently complete tasks;
• Has excellent organisational skills;
• Can comply with tight deadlines. 

Candidates with an excellent knowledge of English and French are particularly encouraged to apply. 

You have obtained/will obtain a university degree (level 6 of EQF or higher) at least three months before the starting date of the traineeship.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.