Info Hub and Visitors' Support Unit - Post C: Events Assistant

As the voice of citizens, the European Parliament stands for European democracy. The Directorate-General for Communication (DG COMM) amplifies its message of the Parliament to reach every corner of Europe. We help connect Members of Parliament (MEPs) to the people they represent, and we communicate what the Parliament is, what it does, and what it stands for. When Parliament speaks, we make sure it’s heard.

We are committed communication professionals coming from various professional and academic backgrounds.

Visiting the European Parliament is a unique opportunity for citizens to learn how European democracy works, how decisions taken by the EP are relevant to their daily life and how they can have a say in such decisions. It is also an opportunity for the EP to engage in a direct way with EU citizens. Different activities, such as events, art exhibitions and role-play games cater to the various interests of our visitors, whether families, young people, seniors or school groups. The activities for visitors are managed by the Directorate for Visitors.

In addition to running the Info Hub facility - which displays topical content and hosts a wide range of public, and stakeholder events (conferences, debates, book launches, film screenings, exhibitions and information sessions) - the Info Hub and Visitors’ Support Unit is responsible for visitor support within the Directorate for Visitors including promoting the visitor offer, managing the visitor website and the booking tool to keeping in touch after the visit and improving the visitor experience. Innovation is at the heart of our work, as the Unit is also responsible for developing new outreach concepts and event ideas. The unit is also responsible for the management and accessibility of the European Parliament Contemporary Art Collection. 

Working in our Unit, you will have the opportunity to cooperate with many people who follow a range of projects. This will give you the chance to learn how the European Parliament communicates to various audiences through the visitor facilities. You will have the opportunity to develop a variety of skills, from copywriting, to coding, digital marketing and project management.  
Depending on needs of the unit at the time, we may be able to tailor your traineeship to your interests. Every traineeship is different, depending on the priorities of the unit at the time, your tasks will evolve with the advancement of the projects. 

Tasks will include:

• Assisting with the work of the unit to coordinate with internal and external stakeholders;  
• Supporting the communication activities of the unit, drafting content for owned media channels such as website, event programme, and social media, as well as external media and including reporting on events; 
• Assisting with the management of the European Parliament Contemporary art collection, such as writing artists' biographies and descriptions of new artworks in our collection, keeping the database of artists up to date, organising archives;
• Helping with the installation and dismantling of exhibitions;
• Preparing and providing guided tours;
• Preparing presentations on projects related to art collection, exhibitions, cultural activities;
• Welcoming public at B2C events and coordinating floor staff;
• Supporting the high volume of work relating to drafting, editing, proofreading and translating in your mother tongue.

A creative team-player and interested in exploring new ways of communicating politics to citizens through events and art, with a degree ideally in one of the following domains:

• Communication;
• Organisation and management of exhibitions;
• Journalism;
• History of art;
• Museology and museography.

Our ideal candidate also:

• Has previous experience in organising events;
• Wants to develop the ways the European Parliament communicates to citizens; 
• Understands the specifics of work in an institutional environment;
• Is prepared to work on variety of tasks, particularly events’ management; 
• Quickly understands a brief;
• Can independently complete tasks;
• Can comply with tight deadlines.

Candidates with an excellent knowledge of spoken and written English (project’s working language) and another EU language are particularly encouraged to apply. Good communication skills in French will be an asset. 

You have obtained/will obtain a university degree (level 6 of EQF or higher) at least three months before the starting date of the traineeship.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.