Who we are
As the voice of citizens, the European Parliament stands for European democracy. The Directorate-General for Communication (DG COMM) amplifies its message of the Parliament to reach every corner of Europe. We help connect Members of Parliament (MEPs) to the people they represent, and we communicate what the Parliament is, what it does, and what it stands for. When Parliament speaks, we make sure it’s heard.
We are committed communication professionals coming from various professional and academic backgrounds.
The Social Media and Digital Multipliers Unit (SMDM) is responsible for shaping the European Parliament's digital voice. We manage its central social media presence, produce engaging content, and track online conversations, while teaming up with digital multipliers to amplify our reach. Behind the scenes, our social media producers, designers, content managers, data analysts, and project managers work together to gather insights, spot trends, and collaborate with creators - ensuring the Parliament's message doesn't just reach audiences, but resonates with them.
Your tasks
- Contributing to improving engagement with digital multipliers/content creators, mapping trends, identifying opportunities for long-term engagement;
- Reporting: monitor and analyse campaign performance and trends, mapping of new relevant content creators;
- Managing a customer relationship management (CRM) system;
- Drafting content in English;
- Event management and logistics: contribute to managing logistics and reporting for the content creators’ outreach of the European Parliament;
- Monitoring and moderating social media interactions, drafting responses, and tracking emerging narratives.
You are
- Passionate about event management and communication;
- Organised and able to prioritise;
- Excellent team player;
- Creative and showing initiative;
- Service oriented: confident in dealing with users’ questions and requests;
- Having a good level of English;
- Possessing in-depth knowledge of one of the official languages of the European Union;
- Having strong written and oral communication skills;
- Desired background: event management, communication, social media (university degree and/or professional experience);
- Experience with CRM systems, event management, email marketing, working with content creators and influencers marketing tool(s) would be an asset.
You have obtained/will obtain a university degree (level 6 of EQF or higher) at least three months before the starting date of the traineeship.
The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.