Request Management Unit - Interpretation Demand Service

The Directorate-General for Logistics and Interpretation for Conferences (DG LINC) is the multilingual conference service hub of the European Parliament. Our mission is to enable the European Parliament to achieve its political objectives, in particular in core activities related to legislative, budgetary and scrutiny functions. DG LINC provides a professional and user-oriented organisational framework to meetings and conferences including linguistic, technical and logistical support to meetings. DG LINC helps Members of Parliament get their message across in all official languages, making the legislative process accessible to citizens. It enables Parliament to further reach out to citizens with the capacity to organise conferences and cultural events outside part-sessions in Parliament’s seat in Strasbourg.

This makes DG LINC a very dynamic and collaborative place to work, offering various opportunities for connecting internally and with all those taking part in the legislative process. If you like challenges and are customer-minded, then DG LINC could be a great place for you to do a traineeship. 

The Request Management Unit is in charge, inter alia, of the administrative management for meetings organised by the EP bodies (parliamentary committees, political groups and others) and by the authorised external clients. The activities include managing requests for meetings and for interpretation, assisting the Secretary General, the Quaestor and the Vice-President in charge in authorisation of all kinds of events, as well as maintaining close relations with the local authorities for events in public spaces.

You will join one of the teams inside the unit which is in charge of the management of interpretation demand in the European Parliament. You will be able to follow-up the interpretation management process alongside experienced colleagues from planning and scheduling phase to follow up and management of the needs for meetings while they are happening and mitigating any problems and helping to find solutions. You will support the team in their tasks and will take on tasks independently in due time to assume more responsibility. You will be using various EP booking and scheduling interfaces, for which training will be provided. In addition, you will take part in coordination meetings and contribute to research and reporting work for our ongoing tasks and projects, help with maintaining collaborative spaces and documents.

• You feel comfortable with IT tools (especially Excel, collaborative tools like Teams, fast learner of new tools);
• You have an eye for detail;
• You can stay focused when the pace of things speeds up;
• You can communicate in English both orally and in writing;
• You have an interest in interpretation or in event management, or have experience working in customer support.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.