Info Hub - Post C

The European Parliament stands for European democracy. We help connect it to people.

We work to provide complete and impartial information to citizens and media about the European Parliament and assist our Members in their communication activities.

The Directorate-General for Communication (DG COMM) strives to reach and engage the right audience with the right message at the right time and in doing so, deliver world-class communication. We are committed communication professionals coming from various professional and academic backgrounds.

Visiting the European Parliament is a unique opportunity for citizens to learn how European democracy works, how decisions taken by the EP are relevant to their daily life and how they can have a say in such decisions. It is also an opportunity for the EP to engage in a direct way with EU citizens. Different activities, such as events, temporary exhibitions and role-play games cater to the various interests of our visitors, whether families, young people, seniors or school groups. The activities for visitors are managed by the Directorate for Visitors.

In addition to running the Info Hub facility - which displays topical content and hosts the range of public and stakeholder events (conferences, debates, book launches, film screenings, exhibitions and information sessions), the Info Hub Unit is responsible for visitors support within the Directorate for Visitors including promoting the visitor offer, managing the visitor website and the booking tool to keeping in touch after the visit and improving the visitor experience is the. Innovation is at the heart of our work, as the unit is also responsible for developing new outreach concepts and event ideas.

Europe Day is the flagship event of the Unit and an important opportunity for the colleagues from the entire Parliament to engage with the citizens and showcase own work and parliamentary priorities to the public. We celebrated 2025 Europe Day with 15.000 people in Brussels, and almost 7.5000 in Strasbourg. You will become a member of the team of hard-working and enthusiastic colleagues who prepare the project many months ahead. This would give you excellent opportunity to experience cooperation across the entire EP Secretariat and look behind the scenes of the large-scale public communication event. Your dedication will be rewarded with great teamwork satisfaction and unique knowledge. 

Working in our unit as 'Europe Day Event Assistant', you will have the chance to cooperate with many people who follow a range of projects. This will give you the chance to learn how the European Parliament communicates to various audiences through the visitor facilities. You will have the opportunity to develop a variety of skills, from copywriting, to coding, digital marketing and project management.  

Tasks can vary from assisting in meetings and producing communication materials to coordinating requests and preparing training materials for the volunteers. Depending on needs of the unit at the time, we may be able to tailor your traineeship to your interests. 

Every traineeship is different, depending on the priorities of the unit at the time. You will be part of the Europe Day project team, and your tasks will evolve with the advancement of the project. 

Tasks will include:

• Assist with the work of the unit to coordinate with internal and external stakeholders;  
• Assist Europe Day project manager with research, taking minutes, creating presentations, agenda setting, drafting reports and keeping files;
• Support the communication activities of the unit, drafting content for Europe Day channels such as website, event programme, and social media;
• Work with the public at B2C events and coordinating the event volunteers;
• Support the high volume of work relating to drafting, editing, proofreading and translating in your mother tongue.

Our ideal candidate:

•    Has an interest and understanding of public communications;
•    Has previous experience in organising events;
•    Wants to develop the ways the European Parliament communicates to citizens;
•    Understands the specifics of work in project environment;
•    Is prepared to work on variety of tasks, particularly events’ management;
•    Quickly understands a brief;
•    Can independently complete tasks;
•    Can comply with tight deadlines.

Candidates must be proficient in spoken and written English (project’s working language) and another EU language. Good communication skills in French will be an asset. 

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.