Information Technology and IT Support Unit

The Directorate-General for Logistics and Interpretation for Conferences (DG LINC) provides the linguistic, technical and logistical support for the organisation of the parliamentary meetings and conferences of EP Members and bodies. By supplying state-of-the-art conference facilities, including high-quality interpretation services and conference organisation, we contribute to facilitating the legislative process as well as helping to underpin the democratic legitimacy of the Institution.

This makes DG LINC a very dynamic and collaborative place to work, offering various opportunities for connecting internally and with all those taking part in the legislative process.  If you like challenges and are customer-minded, then DG LINC could be a great place for you to do a traineeship.

The Information Technology and IT Support Unit is responsible for providing IT tools (hardware, software, and applications) to the Directorates, units and services. It is a friendly team operating in a multicultural environment:

• We are a team of 20 people from different horizons, gender, and backgrounds;
• We provide decentralised IT services to the Directorate-General for Logistics and Interpretation for Conferences, i.e. to about 700 people and 2000 freelance interpreters;
• Our main operational language is English (and/or French).

Your main tasks will consist of:

• Installing hardware (laptops) using corporate IT solutions;
• Granting and revoking access rights;
• Assisting with the reporting of regular internal surveys;
• Inventory-related tasks;
• Support tasks to troubleshoot issues and provide one-to-one or small group trainings;
• Using scripts and corporate reporting tools to manage a large number of machines and users, for example via Group Policies;
• Supporting ongoing projects by attending meetings, drafting minutes, analysing data, consolidating results, generating information graphics, building/maintaining databases etc.;
• Contributing to the knowledge base;
• Contributing to certain logistical tasks and, in general, supporting the DG in its mission of servicing meetings and conferences;
• Writing and using short code snippets to support IT Unit tasks, for example for database checking and updating;

The traineeship should give you the opportunity to build on the knowledge acquired during your studies. Hence, we will adapt your tasks to your background as far as possible.

The traineeship aims to familiarise you with the activities of the European Parliament, as well as provide you with opportunities to develop a broad understanding of the European public service. You will have the opportunity to participate in meetings, committees and events which will allow you to get to know the heart of European democracy.

Meeting other trainees from all over Europe and contributing to a thriving work atmosphere is expected of you.

You are:

• Enthusiastic about the European Project;
• Eager to learn and to share knowledge;
• Comfortable with new technologies and have a good sense of communication (oral, written, visual);
• Someone with team spirit who is willing to work within a small, friendly and motivated team;
• Comfortable in following strict guidelines and have a strong work ethic;
• Someone who understands that confidentiality is an important aspect of IT work.

Studies and/or background in the field of IT are a requirement. The traineeship is not best suited for developers, but rather for IT system administrators.

Fluency in either English or French (oral and written) is needed.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.