Web Communication Unit - Post D: Social media producer - Insights analyst

The European Parliament stands for democracy. We help connect it to people.

This entails providing complete and impartial information to citizens and media about the European Parliament, and assisting Members in their communication activities. The Directorate-General for Communication (DG COMM) strives to reach and engage the right audience with the right message at the right time and in doing so, deliver world-class communication. We are committed communication professionals coming from various professional and academic backgrounds.

The Parliament’s Web Communication Unit is made up of digital storytellers. We produce a wide range of editorial products about what is happening in the Parliament for the general public: visuals, videos, infographics, newsletters, plus video interviews with MEPs and content creators, etc. We think distribution before production; we publish on the News section of the European Parliament website but also on 12 social media platforms, such as Facebook, Instagram, YouTube, X, LinkedIn, TikTok.

Because we do this simultaneously in 24 languages, we are a multinational group, with one editor per language. We also have a team of social media producers, video producers, community managers, data analysts, and project managers. We nurture the together.eu community; gather social media intelligence and much more.

• Contributing to the production of content for all European Parliament social media accounts;
• Following of and reporting on the latest social media and digital trends;
• Moderation of comments and answering direct messages;
• Supporting the social media teams by analysing results of social media actions and drafting summary conclusions;
• Gathering, analysing and reporting on key performance metrics.

• Passionate about social media and digital media in general;
• Good knowledge of data analysis tools and platforms, platforms insights;
• Enjoy working in a fast-paced environment;
• Strong communication skills;
• Attention to detail;
• Flexible;
• In-depth knowledge of one of the official languages of the European Union;
• Very good level of English;
• Organised;
• Good team player;
• Someone who can take the initiative and is focused on quality;
• Pro-active in spotting issues and looking for solutions;
• A fast learner;
• Trustworthy.

Please describe your knowledge of and experience with social media platforms and working with social media insights, and your motivation to join the Parliament’s social media team in your motivation letter.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.