InfoHub - Visitor event assistant

The European Parliament stands for European democracy. We help connect it to people.  

This entails providing complete and impartial information to citizens and media about the European Parliament, and assisting Members in their communication activities.

The Directorate-General for Communication (DG COMM) strives to reach and engage the right audience with the right message at the right time and in doing so, deliver world-class communication. We are committed communication professionals coming from various professional and academic backgrounds.

Visiting the European Parliament enables citizens to build a direct relationship with the European institutions and examine Europe from a European perspective. The visiting facilities, such as the Hemicycle, Parlamentarium, House of European History and Info Hub in Brussels, the Hemicycle in Strasbourg and the Europa Experiences in member states, receive a wide variety of visitors from families to young people and groups from the educational sector. Different activities, such as events, temporary exhibitions and role-play games cater to various interests, whether academic or curious. These activities are run by the Directorate for Visitors.

The Info Hub is an integral part of the Parliament's visitor offer. It displays topical content and hosts a range of public and stakeholder events, including conferences, debates, book launches, film screenings, exhibitions and information sessions.

Working in the Info Hub Unit will give you the chance to learn how the European Parliament communicates to various audiences through the visitor facilities. In addition, you will have the opportunity to develop a variety of skills, from copywriting, to event organisation coordination and technical setup, public speaking and project management.  

Tasks can vary: from assisting in meetings and coordinating stock (e.g. regular provision of communication material and gadgets, inventory follow up), to assisting with multimedia management (for technical room setup) and presenting to public content available at the Info Hub. Depending on needs of the unit at the time, we may be able to tailor your traineeship to your interests. 

Every traineeship is different, depending on the priorities of the Unit at the time. You may have the chance to:

• Assist with management and coordination and planning of events, including research, brainstorming, taking part in meetings, data handling and working on the administrative processes behind many of the actions of the Directorate for Visitors;
• Work on the communication activities of the Unit such as: newsletter input, functional mailbox and social media input;
• Presenting to public content available at the Info Hub;
• Assist with stock management;
• Support with drafting, editing, proofreading and, if need be, translating in your mother tongue.

Our ideal candidate:

• Has an interest in seeing the work of administrators working in communications;
• Wants to develop the ways the European Parliament communicates to citizens, including via social media;
• Is able to identify what is necessary for citizens to know and able to explain it in their language;
• Has excellent public-speaking skills;
• Is prepared to work on variety of tasks;
• Quickly understands a brief;
• Has soft IT/ Multimedia skills or has an interest to learn them;
• Can independently complete tasks;
• Has excellent organisational skills;
• Can comply with tight deadlines. 

Candidates with an excellent knowledge English and French are particularly encouraged to apply.