Visitors Services Coordination Unit - Post B: Marketing assistant - data and it

The European Parliament stands for European democracy. We help connect it to people.  

This entails providing complete and impartial information to citizens and media about the European Parliament (EP), and assisting Members in their communication activities. The Directorate-General for Communication (DG COMM) strives to reach and engage the right audience with the right message at the right time and in doing so, deliver world-class communication. We are committed communication professionals coming from various professional and academic backgrounds.

Visiting the European Parliament is a unique opportunity for citizens to learn how European democracy works, how decisions taken by the EP are relevant to their daily life and how they can have a say in such decisions. It is also an opportunity for the EP to engage in a direct way with EU citizens. Different activities, such as events, temporary exhibitions and role-play games cater to the various interests of our visitors, whether families, young people, seniors or school groups. The activities for visitors are managed by the Directorate for Visitors.

The Visitors Services Coordination Unit (VSCU) is responsible for transversal coordination within the Directorate for Visitors. From promoting the visitor offer to keeping in touch after the visit, improving the visitor experience is the main goal of the VSCU. Innovation is at the heart of our work, as the unit is also responsible for projects such as the Digital Journey to the EP and flagship events like Europe Day.

Working in the VSCU, you will have the chance to work with many people in the unit who follow a range of projects. This will give you the chance to learn how the European Parliament communicates to various audiences through the visitor facilities. You will have the opportunity to develop a variety of skills, such as copywriting, digital marketing, data management and project management.  

Every traineeship is different, depending on the priorities of the unit at the time. 

Your tasks will include:

• Assisting with the work of the unit to coordinate with internal and external stakeholders.
• Assisting with management and coordination including research, brainstorming, taking part in meetings, data handling and working on the administrative processes behind many of the actions of the Directorate for Visitors;
• Supporting the activities of the unit, such as developing strategies, manage data and analyze statistics for informed decision-making;
• Being in charge of stock management;
• Supporting the high volume of work relating to drafting, editing, proofreading and translating in your mother tongue.

Our ideal candidate:

• Has an interest in seeing the work of administrators in communications;
• Wants to develop the ways the European Parliament communicates to citizens;
• Is able to identify what is necessary for citizens to know and able to explain it in their language;
• Is prepared to work on variety of tasks, across different projects, with a number of colleagues;
• Quickly understands a brief and can independently complete tasks;
• Has an analytic mindset and an interest towards strategic tasks;
• Can comply with tight deadlines;
• Candidates with an excellent knowledge of English, French and Dutch are particularly encouraged to apply.