Directorate for Liaison Offices, Europa Experience and Operations Support Unit - Project Management

As the voice of citizens, the European Parliament stands for European democracy. Directorate-General for Communication (DG COMM) amplifies its message of the Parliament to reach every corner of Europe. We help connect Members of Parliament to the people they represent, and we communicate what the Parliament is, what it does, and what it stands for. When Parliament speaks, we make sure it’s heard.

We are committed communication professionals coming from various professional and academic backgrounds.

Within the Directorate for Liaison Offices, the Europa Experience and Operations Support Unit is responsible for the deployment of the network of Europa Experience spaces (interactive exhibition and EU events hub) across the EU Capital cities and regional offices. These decentralised visitor facilities aim to relay the same message that Europeans stand stronger together to face the day’s challenges by bringing Europe closer to the citizens and raising their awareness on the significance of the work done by the EU, its democratic functioning and the challenges Europeans tackle together. 

Each Europa Experience is made up of:

• A core set of interactive media stations presenting the European democracy, the Members of European Parliament and their work, the main political and policy issues at stake, the European Union decision making system, its impact on Europeans’ daily lives, and within it the role of Members of the European Parliament when exerting Parliament constitutional & assent, legislative, budgetary and scrutiny roles in the European Union;  
• An immersive cinema offering a full panorama of Europe, its leadership and achievements, as well as the main challenges facing our European democracies;
• A Role Play Game (depending on the available space) for school groups allowing younger audiences to experience the legislative role of Members of the European Parliament and the main steps of the ordinary legislative procedure. 

The Unit is in charge of the conception, purchase and installation of the multimedia stations, the audio-visual and software contents, and the communication elements of the visitors’ facilities in the remaining EU Capitals and regional offices. The Unit is also in charge of the Europa Experience maintenance as well as the design and implementation of Role Play Game strategy. 

By the end of 2026, there will be 18 Europa Experience spaces in operation, with over 5 million visitors to date: Berlin (2016), Ljubljana (2017), the Parlamentarium Simone Veil in Strasbourg (2017), Helsinki (2018), Copenhagen (2019), Tallinn (2020), Paris (2022), Rome (2022), Stockholm (2023), Warsaw (2023), Vienna (2023), Prague (2024), Luxembourg (2024), Dublin (2024), Zagreb (2025), Athens (2025), Budapest (2025) and The Hague (2026). Project teams are responsible for the next Europa Experiences to be established in EU capital cities, with Bratislava and Sofia scheduled to be opened in 2027.

Working in the Europa Experience & Operations Support Unit within the Directorate for Liaison Offices, you will have the chance to know more about the European Parliament’s decentralised offer for visitors in the Member States.

During this traineeship, you will deal with the administrative, communication, content and project management aspects of the coming to life of a Europa Experience interactive space.

You will work across different project teams and carry out the following main tasks, in coordination with the respective Teamleader/Project Manager:

• Facilitate the preparation of communication material on the Unit’s projects: presentations, project / content descriptions, intranet/web monitoring, proofreading;
• Assist specific Europa Experience projects: supporting the project manager (PM), project assistant (PA) and the audio-visual IT expert in project monitoring, meetings with contractors, project reporting, project follow-up;
• Contribute to the content team with the development and update of the various exhibition content;
• Provide administrative support to the admin team: preparing agendas, taking and sharing notes at meetings, assist in the organisation of meetings/workshops/events;
• Provide support in performance management and collection of indicators (including social media monitoring);
• Following all activities in the organisation structure and facilitating internal coordination among project teams.

Being a trainee in the Europa Experience & Operations Support Unit is a valuable chance to discover at first-hand the work of the European Parliament to get closer to the citizens through the direct involvement in the coming to life of a Europa Experience. The position also allows to delve into the dynamics at play behind this endeavour, both between DG COMM and the Director-General for Infrastructure and Logistics (DG INLO), and the inter-institutional one between the European Parliament and the European Commission. 

Applicants should have an interest in seeing the administrative and project management of the European Parliament, as well as communication and content coordination structures.

All applicants must have obtained/will obtain a university degree (level 6 of EQF or higher) at least three months before the starting date of the traineeship.

The following skills are requested:

• Organisational and planning skills;
• Analytical and comprehension skills;
• Ability to work with figures;
• Ability to work as part of a team;
• Ability to work across projects and in a fast-paced environment;
• Interpersonal skills;
• Forward planning;
• Proactiveness;
• Result-orientance;
• Writing and proofreading skills;
• Very good command of English- any other language a plus;
• Confidentiality/discretion.

The European Parliament is dedicated to fostering an inclusive and equitable workplace. We welcome all candidates, regardless of their geographical, racial or ethnic origin, political or religious beliefs, age, disability, gender identity, sexual orientation, socioeconomic background, civil status, or family situation.