Information Technology and e-Portal Unit

The Directorate-General for Finance, hereinafter DG FINS, is responsible for Parliament’s budgetary and financial management. Based in both Luxembourg and Brussels, it draws up Parliament's budget, keeps Parliament’s accounts and prepares its financial statements, manages Members' allowances and entitlements, and finances Parliament’s political groups, as well as political parties and foundations at European level. DG FINS consists of three Directorates, 17 Units and the Central Secretariat. DG FINS plays a key and varied role in Parliament’s administration and is a trusted interlocutor for Members and political authorities. Joining DG FINS as a trainee will certainly boost your career. We value diversity, promote equal opportunities, and foster inclusion.

The IT and e-Portal Unit is managing IT and logistics for DG FINS and the e-Portal for Members financial entitlements.

In details, this means:

• Ensuring the proper functioning of the IT infrastructure of DG FINS;
• Coordinating and participating in the functional analysis for the financial applications for the Members administration including its helpdesk support;
• Managing the e-Portal, a digital single point of entry for Members of the European Parliament - available in all EU languages to submit their financial and administrative entitlements online;
• Managing DG FINS’ logistics (office space and furniture).

You will mainly work with the IT and the e-Portal Service on technical and support issues. Your tasks and projects will be:

• Involvement in the testing of new developments/features of the e-Portal application for Members;
• Creating video tutorials/user guides as self-help for the e-Portal users as well as for other applications and services;
• Providing support to e-Portal users;
• Improving the communication of the unit (IT support and e-Portal) to the users by creating text bricks, improving a self-service Wiki page, creating video tutorials, etc.

In addition, you might assist and support the other sectors of the unit by attending and following-up meetings, preparing analyses, carrying out general administration tasks, etc.

You:

• Have a good and positive attitude, you like to work in a multinational team?
• Are flexible towards stressful situations and changes?
• Have a background or experience in IT, communication, graphic design?
• Have good IT skills and understanding?
• Have some experience with video tutorials software and an eye for details?
• Have maybe some experience with (Atlassian) Wiki?
• Have a good written and spoken English?
• Feel motivated, maybe you have already some experience in project management and you are able to think strategically?

This posts interests you? Then join the team!

If you are still hesitating or you have questions, please send us an email to dgfins.it-eportal@europarl.europa.eu.