Directorate for Support and Technological Services for Translation

The Directorate-General for Translation (DG TRAD) provides the European Parliament with translation services for its written or electronic communication in all official languages of the European Union.

Our mission is:

• To make available in all official and working languages all documents relating to Parliament’s role as co-legislator and one of the two arms of the budgetary authority, in order to ensure the legitimacy and transparency of the legislative and budgetary process of the European Union;
• To enable the European Parliament to meet its commitment to the policy of multilingualism, designed to ensure the equal treatment of languages and permitting all citizens of the European Union to communicate with the institutions and have access to the documents of those institutions in their own language;
• To support the Members of the European Parliament and its administration in their multilingual communication with citizens by providing high-quality, modern, multilingual services in text, audio and video and ensuring that content is clear and in all the official languages of the EU;
• To ensure that all these services are supplied as efficiently and effectively as possible.

The bridge between DG TRAD’s language units and its IT service providers, the Business Analysis Cell ensures consistency and strategic alignment across IT development requests, and is responsible for coordinating the analysis and modelling of business processes and working methods at DG level.

As a trainee in the Business Analysis Cell, you will:

• Collaborate closely with an experienced team;
• Contribute to the improvement of the Information and Communication Technologies (ICT) environment supporting the workflows to provide multilingual services in text, audio and video;
• Follow and contribute to the team’s ongoing business analysis projects;
• Assist in drafting user stories and business requirements;
• Participate in workshops with stakeholders;
• Model existing and future workflows;
• Learn about language technologies applied to a variety of language services in a multilingual environment;
• Conduct research and analysis to identify potential solutions to business problems;
• Provide any needed support to the team, while following and maintaining project plans and timelines.

As a prospective business analyst trainee:

• You are able to tackle a problem analytically (i.e. understanding the problem, visualising it, gathering information about it, analysing it and presenting scenarios to solve it);
• You possess strong communication skills across diverse channels and media;
• You have a flair for innovation and an interest in software and technology;
• You are capable of working independently and as part of a team;
• You have a strong attention to detail and the ability to prioritise multiple tasks;
• You have a passion for problem-solving and a desire to learn;
• You would like to further expand your knowledge in technologies and software related to translation, localisation and audiovisual production;
• You have an excellent level of English.

If you are interested in this offer, please submit a motivation letter in English summarising your educational background, any other relevant experience and your motivation to apply. The motivation letter should not be longer than 500 words.

Please also submit scans of relevant supporting documents (university diplomas, course transcripts, etc.). The motivation letter and the supporting documents are to be uploaded as a single PDF file.